At theaurablush.com, we are committed to delivering your orders in a timely and efficient manner. Please review our shipping policy to understand how we process and ship your orders.

1. General Shipping Information

  • Shipping Origin: All orders are shipped directly from our suppliers in Pakistan.
  • Shipping Destinations: We deliver to most regions, including the Pakistan . If your location is not serviceable, we will notify you during the checkout process.
  • Contact Information for Queries:
    • Email: Support@theaurablush.com
    • Phone: +92 322 7071400

2. Order Processing Time

  • Orders are processed within 2–3 business days after payment confirmation.
  • Processing times may be extended during holidays, sales events, or unforeseen circumstances.

3. Free Shipping Offer

  • Free Standard Shipping:
    • Orders of 2000PKR or more qualify for free standard shipping.
    • This offer applies to eligible regions and is automatically applied at checkout.
  • Free shipping is not applicable to express shipping options or certain restricted regions.

4. Shipping Methods and Delivery Times

  • Standard Shipping: Estimated delivery time is 7–20 business days, depending on your location.
  • Express Shipping: Estimated delivery time is 5–10 business days, available at an additional cost.
  • Delivery times are estimates and may vary due to factors such as customs clearance, weather conditions, or courier delays.

5. Shipping Costs

  • Shipping costs for orders below 2000PKR are calculated at checkout based on the shipping method, destination, and weight of the package.
  • Any applicable customs duties or taxes are the responsibility of the customer and may vary by country.

6. Customs and Import Duties

  • Orders shipped internationally may be subject to customs duties, taxes, or other fees imposed by the destination country.
  • Tyiana.com is not responsible for these additional charges. Customers are advised to check their country’s import regulations before placing an order.

7. Tracking Your Order

  • Once your order is shipped, we will provide a tracking number via email or SMS.
  • You can track your order on the courier’s website using the provided tracking number.

8. Delivery Issues

  • Wrong Address: Please ensure your shipping address is accurate. Tyiana.com is not responsible for delays or lost packages due to incorrect addresses provided by the customer.
  • Missed Delivery Attempts: If a delivery is missed, the courier may leave a notice or attempt redelivery. Customers are responsible for contacting the courier to arrange redelivery.
  • Lost or Damaged Packages: If your package is lost or arrives damaged, please contact us at Support@theaurablush.com or call us at +91 322 7071400 within 7 days of receipt.

9. Shipping Restrictions

  • Tyiana.com does not ship to PO Boxes or military addresses.
  • Certain products, such as niche beauty and health care items, may have shipping restrictions based on local regulations.

10. Delayed or Failed Deliveries

  • Tyiana.com is not responsible for shipping delays caused by:
    • Customs clearance procedures.
    • Unforeseen courier service delays.
    • Natural disasters or force majeure events.
  • In case of significant delays, please contact us, and we will work with the courier to resolve the issue.

11. Changes to Shipping Policy

We reserve the right to modify this Shipping Policy at any time. Changes will be effective immediately upon posting on our website.

Contact Us

For any questions or concerns regarding shipping, please contact our support team:

  • Email: Support@theaurablush.com
  • Phone: +92 322 7071400